Claudia DeCarlo

Chief Customer Experience Officer


Knowledge Management, IT Strategy, Strategic Planning, Business Process Improvement, IT Acquisition and Management


Hiking, traveling, going to the beach, getting caught in the rain


Johns Hopkins University - MS in Information Systems

What was your first Job?

I was Popcorn the Bear at the Ground Round Restaurant. I stood on the side of the highway with balloons trying to get cars to turn into our restaurant.

What do you like about 540?

The opportunity to help bring the spirit of Silicon Valley back to the Federal Government where it all began.

What do you do in your spare time?

Traveling, going to the movies and plays, reading books, and discovering new and interesting bars and restaurants.

3 Fun Facts

  1. I have been to over 25 different countries.
  2. I speak fluent Spanish.
  3. I once auditioned to be on The Apprentice.